We were delighted to receive unsolicited feedback on the service and support supplied by our e3 team recently. Our technicians worked on board and remotely to support MY Samar with IT, VSAT and TVRO issues to ensure that the yacht is fully prepared for the summer season. We at e3 know that our technicians work tirelessly to keep clients connected and it’s great to know that they are appreciated. Our thanks to MY Samar for choosing e3 Systems.
Received by email to our MD Roger Horner
Tue 07/06/2016 14:40
I am not sure if you are aware, but I have been dealing extensively with your team regarding M.Y.
Samar’s IT, VSAT and TVRO issues/maintenance and general system health checks.
I wanted to let you know that your team has been a tremendous help (to say the very least). In each department I have found each individual to be extremely competent and professional with support that extends way beyond the call of duty.
I cannot thank Pablo Galarza, Chris Curmi and Kris Cardona enough for all their hard work and it’s the customer service provided by them (and the rest of the team) that makes all the difference and I can assure you that we will continue to remain a proud client of yours.
Kind Regards Dean Lieberum ETO – M/Y SAMAR