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e3 provides all customers with an exceptional level of support from its dedicated Support Operations Centre. The Support Desk provides fast, effective service while Active Support Customers enjoy ongoing proactive monitoring of their vessel.

Cyber security

Advanced IT protection


e3 Cyber Security Services with advanced IT protection for new LEO networks

We partner with a highly recommended London and Mallorca based cyber security consultancy called Pelion Consultancy. Our side of the partnership is to provide the IMO ready networks, firewall solutions, monitoring, and update services.

We have chosen to work with a partner, rather than offer the cyber services ourselves as,

“It’s easy to judge the mistakes of others but it’s difficult to recognize our own mistakes.”

We provide an annual Active Support Agreement (ASA) that includes pro-active monitoring and support with security updates as they become available.  This is becoming an essential support requirement with the advent of consumer connections, particularly from Starlink.

Please refer to our Active Support Agreement.


When we receive an enquiry or request, we will introduce our recommended consultancy.

Their aim is to educate, inform and ensure that yacht owners, crew and guests are safe from cyber-attacks and that the privacy of owners and guests are protected against the growing threat of cyber-crime, data theft, malware, ransomware, blackmail and more.

It starts with an initial consultation with one of their experts so that they understand your situation and current issues. They can then offer the following services, either to meet compliance or just for complete peace of mind.

  • Risk Assessment/Audit of all IT and OT onboard and create an asset risk register.
  • Conduct Penetration Testing to look for vulnerabilities on the networks and the devices that a hacker could expose.
  • Firewall Rule Review to ensure the firewall is watertight.
  • A Recommendations Report is then drawn up with remedial actions and follow-up.
  • Crew Training and Awareness to improve the first line of defence.
  • Define Policies and Procedures.
  • Provide Incidence Response to recover from a cyber incident as safely and quickly as possible.

Our cyber security colleagues are very experienced in the maritime and yachting sector. They specialise in providing cyber-security to superyachts and they work closely with international organisations to prevent cyber-crime. They closely follow the latest technological developments in the industry, and they ensure that their technical knowledge of maritime cyber security is always at the cutting edge.

Contact us for an introduction.