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Support

e3 provides customers with complete peace of mind by offering direct support to network, IT systems and communications equipment via our dedicated Support Operations Centre and Support Desk.

My e3

Effortless management of your e3 account

My e3 allows you to conveniently manage all aspects of your account online and through our iOS apps.

It provides you with effective and efficient control of everything from data usage and subscriptions to administration

In addition, it allows management companies to manage all their vessels from one convenient place.

 

Key features of my e3

  • Manage your e3S subscriptions
  • Clearly see your data usage
  • View PIN and PUK codes for your sim cards
  • Check your 4G volume usage on the Med Roaming sim card – updated hourly
  • See planned upgrades and prices on your VSAT subscriptions
  • Check all your recent invoices, download a PDF copy and see the payment status

Access My e3 online here or via our iOS apps which can be downloaded from the App Store.

My e3