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e3 provides all customers with an exceptional level of support from its dedicated Support Operations Centre. The Support Desk provides fast, effective service while Active Support Customers enjoy ongoing proactive monitoring of their vessel.

Support Desk

Fast, effective resolution of IT and networks, antennas, connectivity and TV issues

Located in our Support Operations Centre, the Support Desk provides customers with expert service from our team of electronics and IT engineers.

All issues reported to the Support Desk will be logged and dealt with fast and effectively. 

The Support Desk is manned 24/7 – 365 days per year.

Support Desk