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Support

e3 provides customers with complete peace of mind by offering direct support to network, IT systems and communications equipment via our dedicated Support Operations Centre and Support Desk.

Support Desk

Expert support whenever you need it

The Support Desk provides customers with expert support from our team of experienced engineers at our HQ – who also have remote access to all your vessel’s systems and networks.

Should a support issue require urgent attention, call the Support Desk and verbally log the issue as emergency or critical.

The Support Desk is manned between 08:00 to 22:00 CET 7 days per week.

Support Desk