Support

e3 provides all customers with an exceptional level of support from its dedicated Support Operations Centre. The Support Desk provides fast, effective service while Active Support Customers enjoy ongoing proactive monitoring of their vessel.

Active Support Agreement

An Active Support Agreement from e3 guarantees the highest levels of dedicated service to keep you connected at all times and ultimately provides complete peace of mind.

Support Operations Centre

e3’s state-of-the-art Support Operations Centre (SOC) offers customers comprehensive remote monitoring services via direct access into your vessel’s network and communications systems.

Support Desk

Located in in our Support Operations Centre, the Support Desk provides customers with expert support from our team of experienced electronics and IT engineers .

My e3

My e3 allows you to conveniently manage all aspects of your account online and through our iOS apps.

Manage your e3 services online

With My e3s you can conveniently manage all your VSAT and other services, online 24/7.

Activate account

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